FAQs

1.Where is your store based?

Hangzhou,China.

2.What types of payments do you accept?

(1)Paypal
(2)Credit card via Paypal (Visa, MasterCard,etc.)
(3) Bank Wire Transfer

3.Do you accept orders placed outside US?

Yes,We can ship orders all over the world.


4.How long will it take to receive my order?

For most of items are shipped by FedEx/DHL, You can get parcels in 3-6 days. For part of items, transported by airmail, normally take 7-15 days to delivery.

5.How do I track my order?

You will get an e-mail from us telling you that your order has been shipped,and there's a tracking number and tracking website inside of it. You can track through the link in the email,if you don't receive an email,please contact us by bes2user@gmail.com.
Please make sure your email and your email address is correct.

6.Why I haven't received my parcel yet?

Please contact us .Email: bes2user@gmail.com
Instagram:bes2user@gmail.com,we will reply to you in 24 hours.